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Fort Lauderdale, FLORIDA—May 18, 2022 —HITRUST Risk-based, 2-year Certification validates ResultsCX is committed to meeting key regulations and protecting sensitive information.
ResultsCX, a premier customer experience partner to Fortune-100 and 500 companies, today announced that it has renewed its Certified status for information security by HITRUST.
HITRUST Risk-based, 2-year (r2) Certified status demonstrates that the organization has met key regulations and industry-defined requirements and is appropriately managing risk. This achievement places ResultsCX in an elite group of organizations worldwide that have earned this certification. By including federal and state regulations, standards, and frameworks, and incorporating a risk-based approach, the HITRUST Assurance Program helps organizations address security and data protection challenges through a comprehensive and flexible framework of prescriptive and scalable security controls.
“Maintaining a secure IT environment and upholding customer trust is a key commitment that we make to every client,” said Art Burt, Chief Information Security Officer at ResultsCX. “HITRUST CSF is one of the more rigorous standards we meet to stay ahead of security threats and avoid risk for clients who are subject to regulatory requirements.”
“The HITRUST Assurance Program is the most rigorous available, consisting of a multitude of quality assurance checks, both automated and manual,” said Bimal Sheth, Executive Vice President, Standards Development & Assurance Operations, HITRUST. “The fact that ResultsCX has achieved HITRUST Risk-based, 2-year Certification attests to the high quality of their information risk management and compliance program.”
ResultsCX is a leading provider of transformational Customer Experience Management (CXM) solutions to 75+ global brands, including Fortune 100 and 500 companies. For 30+ years, we have been driving superior customer and business outcomes for brands across Healthcare, Media, Telecom, Fast Growth technology, Retail, Banking and Financial Services, and other industries.
Our award-winning approach helps brands prioritize investments and build digitally influenced customer journeys, creating high-value impact across three areas: Revenue Acceleration, Cost Optimization, and Enhanced Experience. Supported by 21,000+ colleagues and 25+ engagement hubs worldwide, our innovative solutions and services solve persistent customer experience challenges, making life easier for millions of consumers.
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